Thursday, 11 October 2018

LIAISE WITH OTHER STAFF & PROVIDE ADVICE TO GUEST





Housekeeping Department: Good afternoon,this is Glyzette Mhaey Almeyda from housekeeping department how may I help you?

Housekeeper: This is Jhaydee Dino from housekeeping,we need to provide Mr. Edward Barber a laptop for her business meeting tomorrow.Can you prepare the item to be pick up by the valet runner.

Housekeeping Department: Right away,is there anything she ask for?

Housekeeper: Nothing more that's all she need,thank you.

Housekeeping Department: Okay,no problem.















Valet: (knock! knock! knock!) housekeeping!

Valet: Where do you want your laptop to be set up ma'am?

Guest: Over there.

Valet: Ma'am are you familiar with how to set up this equipment?

Guest: I think the one i'm using is quite different,it's better to show me how to.

Valet: I will provide you with the written instruction here's your manual ma'am.

Guest: Thank you very much.

Valet: Just in case you're unsure that you're doing the right thing or not please refer to your manual and if you are free just call housekeeping department.

Valet: Do you have any questions ma'am?

Guest: I think I get it ,thank you.

Valet: Would you like to try it by yourself ma'am?

Guest: Sure,okay I think I get it,thank you.

Valet: Please be sure to plug your charger until 220 volts only and also avoid having liquid on your item and also avoid immediately using your item after moving it to cold place or warm place.

Guest: okay.

Valet: Is there anything that you need ma'am?

Guest: Nothing.

Valet: Okay,have a great day ma'am!


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